Community powered marketing platform

(
2018
)
Company
Vesta (Acquired by TINT)
Role
Product Designer
The project

EngageTech is a Community Powered Marketing Platform that uses gamified activities, surveys, and discussions to drive user engagement, build loyalty, and capture zero-party data for brands.

Background

EngageTech was designed with the goal of helping brands create genuine connections with their communities. Many brands want to go beyond basic marketing to foster lasting loyalty and trust, but traditional one-way channels often fall short. They can feel impersonal and leave brands without a clear picture of who their audience truly is. With EngageTech, we wanted to build a space where users feel valued and engaged—a place where they can share feedback, participate in meaningful activities, and develop genuine connections with the brands they care about.

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Solution

EngageTech’s design brings together several features to create an experience that encourages users to engage, participate, and connect in a way that feels natural.

Activity Dashboard

The Activity Dashboard is a hub where users find various brand activities. By earning points, badges, and rewards, engagement feels rewarding. We designed customizable templates, allowing brands to tailor missions easily, keeping the experience fresh and fun for users. This approach not only boosts engagement but also provides brands with genuine feedback.

Mission Details

The Mission Details page was crafted to make each activity straightforward and engaging. We included a sharing toolbox that allows users to quickly compose a post and share it across multiple platforms with just a few clicks, making it easy for them to spread the word. Progress indicators show users how close they are to completing a mission and earning rewards, adding a sense of achievement—just like in a game. This setup keeps participation accessible and fun, while the flexible design allows brands to introduce new mission types and adapt as the platform grows.

Community Forum

The Community Forum is designed to be a welcoming space for questions, discussions, and shared insights. Users can easily create different types of posts, such as asking a question or starting a poll, making it simple to gather user-generated content and encourage participation. To help users find the most relevant information, we added a tag cloud system with smart filtering and search capabilities, making it easy to navigate and discover valuable insights. This setup not only fosters genuine connections but also gives brands a clear view of user interests and feedback.

Takeaways

This project focused on creating an environment that feels rewarding, interactive, and user-centered. By combining gamified activities, mission-based engagement, and open discussion spaces, EngageTech turns brand followers into active community participants. This project reinforced the importance of user-driven insights and genuine engagement in building successful brand communities. Moving forward, this experience underscores the value of designing flexible, value-driven platforms that turn users into advocates.